Enhancing CX with an AI-powered Recommendation Model
I am a die-hard fan of Batman, the dark crusader, and Arkham Nights has been my most loved game since childhood. I recently bou…
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I am a die-hard fan of Batman, the dark crusader, and Arkham Nights has been my most loved game since childhood. I recently bou…
Over the past year, online channels contributed to nearly 70% of overall CPG growth.
CPG brands that invest in DTC models will build direct relationships with customers and foster loyalty.
Millions of consumers bought CPG products online for the first time in 2020. This shows the eCommerce trend is here to stay.
Creating a personalized recommendation system by leveraging customers’ data from their shopping experience is crucial.
A techno-legal bridge between the operation of lawyers and technology is prima facie evidence in the current legal system. Laws…
While major CPG players have started embracing DTC brands, most online sales still happen through E-retailers.
Social media platforms are no longer considered as just tools to market your products; it has evolved into something that is mu…
“Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer Customer loyalty programs are coun…
So, what exactly did Netflix get right? Lazy Saturday evening. Looking for a Dramedy (that’s oddly specific). Burnt through Goo…
Reed Cundiff, General Manager, Customer & Market Research, Microsoft, talks to LatentView Analytics about how the company i…
In the current market scenario, customers hold the ultimate power in deciding the success of a retailer.
In 2018, a popular social networking site came under heavy fire from US regulators after it was found that a third-party vendor…
In the sweltering heat of summer, I scramble to buy an air conditioner for my house. Trouble is, with the offers from retail st…
Artificial Intelligence (AI) is dramatically changing business, and chatbots, fueled by AI, are becoming a viable customer serv…
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