Early Warning System to Enhance Customer Satisfaction
An Early Warning System (EWS) with over 95% accuracy in predicting critical service requests was created, saving $20 million per quarter for a Fortune 500 technology hardware company.
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High Volume ClickStream Analytics to Monetize Search Page Ads
A high volume, high throughput clickstream data pipeline was built for an American multinational technology giant to suggest the right ads and its placement to improve customer experience, which resulted in an additional monetization opportunity of $15 million annually.
