.svg){kind=icon}
.svg){kind=icon}
Net Promoter Score is a metric for overall customer satisfaction. NPS measures the inclination of customers to recommend a brand’s products or services to others. NPS, calculated from survey results, is used to measure, evaluate and improve customer loyalty. NPS benchmarks vary by industry.
Net Promoter Score (NPS)
SHARE
Related Links
High-performing AI isn’t just built—it’s maintained. AI is revolutionizing how businesses make decisions—whether it’s forecasting demand,…
A new financial year begins, and with the Union government’s Budget rules for FY25-26 of ample…
