Multi-experience (MX) refers to the total experience that users have with your business over various digital channels, devices, and interaction modalities like touch, voice, and gesture. Multi-experience data improves omnichannel or multichannel engagement models by reinforcing the value of the user experience that goes beyond the connectivity and capabilities of each channel.
Multi-Experience (MX)
SHARE
Related Links
High-performing AI isn’t just built—it’s maintained. AI is revolutionizing how businesses make decisions—whether it’s forecasting demand,…
A new financial year begins, and with the Union government’s Budget rules for FY25-26 of ample…