Customer Relationship Management (CRM)

Customer Relationship Management (CRM) denotes the practices, strategies, and technologies businesses use to monitor, manage, and evaluate customer data and interactions across the customer lifecycle, aiming to improve relationships, retention, and sales.

SHARE

Related Links

A new financial year begins, and with the Union government’s Budget rules for FY25-26 of ample…

The Role of Data Analytics in Modern Financial Services Introduction Need for data analytics Functions Types…

Scroll to Top