Customer Centricity

Customer Centricity is a business philosophy and methodology that emphasizes understanding and fulfilling consumers’ requirements, preferences, and expectations to cultivate long-term relationships, loyalty, and satisfaction.

SHARE

Related Links

A CMO recently asked me a deceptively simple question: “If we gave an AI agent full…

I once watched a campaign manager juggle ten tools, fifteen stakeholders, and a spreadsheet that looked…

Scroll to Top