A thorough analysis of downsizing their call center personnel was done for a client in the remittance industry. The subsequent …

A survey was designed to capture essential data for a leading online marketplace, and a regression framework was formulated to …

Customer Lifetime Value was computed using SolveIT, an in-house product that has helped companies re-calibrate retention strate…

Lexical analysis of organic social conversations for a leading global software company enabled the product marketing team to pr…

An Azure ML- cloud-based modeling automation framework was built for a leading global software company, which helped the market…

A dashboard that monitors the performance of the client’s newly launched chatbot was developed for a multinational e-commerce c…

A social insights platform to mine the rich data of the target demographic available in social media was built for a leading US…

A comprehensive view of contacts was developed for a leading asset management company in the UK, which served as inputs into Ma…

An intelligent solution that learns from past deals to provide deal-specific discounting guidance was developed for a leading m…

For a US-based leading travel website, the drivers of NPS were identified using text mining. The influence of NPS drivers on cu…

For a leading SMB financial software and payments processing company, a behavioral segmentation-based rapid diagnostic analysis…

An automated platform for managing campaigns was created for a leading online payments company. Customized campaigns resulted i…

A real-time text analytics platform was built for the largest home appliance manufacturer in the US, which resulted in precise,…

A comprehensive web analytics maturity framework was built for a leading baby food nutrition company. As a result, website enro…

A self-service scenario analyzer tool to optimize resource allocation was provided to a consumer lifestyle electronics firm, wh…

Look-alike models using logistic regression techniques to target the right customers for campaigns were created for a leading o…

2% increase in email open rates and 5% higher clicks per customer due to dynamic segmentation based on customer’s past be…

Increase of 2-5% in market share across a range of beverage and snack brands for leading global food & beverages corporatio…

An Early Warning System (EWS) with over 95% accuracy in predicting critical service requests was created, saving $20 million pe…

Customer satisfaction scores for wearable devices increased by 50 basis points for a leading global consumer electronics giant …